Have you called the Student Financial Services Office lately? Did you find anything different about the beginning of the call? You may have noticed that we are screening our calls a bit more intently than we have in the past. We are not only asking you to identify yourself with your first and last name, but are also requiring further confirmation with your student ID, the last four digits of your social security number, and/or any other identifying personal information. Please do not be impatient or annoyed with us (especially if you are a more frequent caller!) as we are only doing this for the protection of your information and privacy.
If you are a parent or spouse of a student, and your information is on their account and/or FAFSA, please have the student's information handy when you call. If you are a parent, spouse, or friend of the student and we don't have your information on their account, we will not be able to release any information to you until the student gives us permission by completing a Release of Information Authorization form.
Release of Information Authorization
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